Effective Date: 07/22/2025
Last Updated: 07/22/2025

ScopeXFit ("we", "us", "our") is committed to protecting your privacy while providing personalized fitness, nutrition, and coaching services. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

By accessing or using our Services, you agree to the practices outlined in this Policy.

🔐 1. Information We Collect

We collect the following categories of personal and sensitive data:

a) Personal Information

• Full name, email address, phone number, date of birth

• Home address, city, postal code, and country

• Payment and billing information (via secure third-party processors)

• Fitness goals, medical history (optional), height, weight, sleep, habits

b) Technical & Usage Data

• Device information, IP address, browser type, operating system

• Session activity, clicks, page visits, referring sites

c) Marketing & Communication

• Survey responses, testimonials, photos/videos (if submitted)

• Interactions with emails, SMS, ads, and promotions

📦 2. How We Use Your Information

We use the collected information to:

• Deliver customized workout, nutrition, and coaching programs

• Communicate with you about your plan, progress, or support requests

• Process payments and manage your account

• Send important service announcements, updates, and newsletters

• Improve our platform, marketing, and user experience

• Prevent fraud, enforce our policies, and comply with legal obligations

🔁 3. Disclosure & Third-Party Sharing

We may share your information with:

• Third-party service providers (e.g., hosting, payment processors, analytics tools)

• Marketing partners for promotions, retargeting, and advertising

• Affiliates and strategic partners in the fitness, health, apparel, or tech industries

• Governmental or legal authorities, when legally required or to protect our rights

 

⚠️ We may sell or license aggregate or anonymized data for business or research purposes.
Personal information may also be sold, leased, or transferred to third parties where allowed by law, only with your consent, which may be implied through continued use of the platform.

✅ 4. Consent

By using our Services, you consent to:

• The collection, storage, and use of your information as outlined here

• Communication via email, phone, or SMS for service or marketing purposes

• The potential sale, license, or transfer of your data under controlled conditions

 

You may withdraw consent at any time by emailing support@scopexfit.com. Withdrawal may affect our ability to serve you.

🔒 5. Data Security

We use commercially reasonable safeguards to protect your personal information, including:

• SSL encryption

• Secure databases

• Controlled access to customer data

• Regular internal audits

However, no transmission over the internet is 100% secure, and you accept that risk by using our platform.

🧼 6. Data Retention

We retain your personal information as long as:

• Your account is active; and/or

• Required for business, legal, or regulatory reasons

You may request deletion of your data at any time, though we may retain certain records for compliance and accountability.

🌎 7. International Users

If you access our Services from outside Canada, be aware that your data may be processed and stored in Canada or other countries with different data protection laws.

👶 8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If we become aware that data was collected from a minor, we will delete it immediately.

📝 9. Your Rights (Canada)

You have the right to:

• Access the personal data we hold about you

• Request correction, deletion, or restriction of your data

• Object to the processing or sale of your data

• Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise any of these rights, contact support@scopexfit.com.

🔄 10. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date. Continued use of our Services after changes constitutes acceptance.

📫 11. Contact Us

Questions or concerns? Reach us at:
📧 support@scopexfit.com